Contact AZEKA

We welcome personal inquiries about our 24K pure gold jewelry. Whether you are selecting a wedding ring, a meaningful gift for parents, or seeking timeless pieces to celebrate life’s milestones, our customer team is here to assist you.

How we can help?

✉️丨Product & Order Questions

Details about sizing, availability, order status, returns, or delivery times.

💍丨Custom & Engraving

Personalized engraving or bespoke design for weddings, anniversaries, and special gifts.

🔒丨Authenticity & Certification

Request third‑party certificates verifying AU999 purity and craftsmanship.


We respond to all customer inquiries within 48 business hours. Every question is treated with care to ensure a secure, personal, and authentic service experience.

Service scope: Global — Europe, North America, Asia Pacific.
Highlights: 30‑day returns · Third‑party inspection · Free worldwide shipping · Complimentary engraving.

Get in touch

If you would like to reach us directly, please use the button below to send us an email. Our support team will be glad to help you with any questions.

Direct support email

You may also copy our address directly.

Authenticity & Certification

Privacy note: We only process your data to respond to your inquiry. Communication is handled with strict confidentiality in accordance with our privacy policy.

Details about sizing, availability, order status, returns, or delivery times.

자주 묻는 질문

안전한 결제
귀하의 결제는 은행 수준의 보호로 완전히 암호화됩니다.
무료 배송
500달러 이상 주문 시 무료 배송, 전 세계 배송 가능
30일 반품 정책
배송 후 30일 이내 환불 또는 교환 가능(미사용 제품에 한함)
제3자 재평가
진정성 보증을 위한 전문가 재평가 수락됨